IDES
Home  Plastics  Generics  Manufacturers  Distributors  Store
Tips
Login to Prospector
Don't have an IDES account?
Create an account now

  Home > About Us > Contact Us > FAQ
Frequently Asked Questions

Often your questions can be answered by using the search box at the top of this page. It's a search engine just like Google™, but we only include plastics-related websites!

If you need further assistance, we invite you to contact us directly at 800-788-4668 (+1 307-742-9227)

I forgot my password! Top

You can retrieve your Prospector password by entering your email address at this page

How can I buy plastic? Top

IDES does not sell plastic materials.  However, using Prospector we can help you connect with an authorized distributor or easily track down the manufacturer’s contact information.

  • You can submit a ‘Sourcing Request’ in Prospector by finding the individual material and clicking on the Plastics Sourcing icon in the Results Table or on the Datasheet.  Once you’ve completed the information and submitted your request, IDES will send the information to Distributors who can help you with pricing and availability. View demo.
  • The Sourcing Request page also contains the manufacturer’s contact information so that you may call them directly.

If you don't already have a Prospector account, you can create your complimentary account here.

Where can I find MSDS? Top

IDES does not have MSDS (Material Safety Data Sheets) in Prospector.  Currently we only provide Technical Data Sheets. You can try these other methods to locate MSDS:

  1. Search The Plastics Web® – many times the page you’re looking for will appear in the search results. For example, enter the Product Name followed by the keyword 'MSDS' in the search box and click 'Search' like Delrin MSDS.
  2. Try the Manufacturer's website by finding it from the Manufacturer Directory on The Plastics Web®.
  3. Use a third party MSDS site:
  4. And, here's another resource: Where to find Material Safety Data Sheets on the Internet

Who distributes the plastic material I'm looking to buy? Top

Great news!  The functionality that you are asking about is available in the subscription version of Prospector with Property Search, starting at only $499 per year. You can quickly and easily find who distributes the grades of plastics you're looking to buy! Learn more or view a demonstration. We also invite you to contact us at 800-788-4668 (+1 307-742-9227) for a personal demonstration.

Or, after you submit a 'Sourcing Request' in Prospector, we provide you with a list of authorized distributors including their phone number. You can reference a full list of plastics distributors here. If you don't already have a Prospector account, you can create your complimentary account here.

Where can I get plastic stock shapes, rods, sheets or film? Top

IDES does not sell plastic materials.  However, using Prospector we can help you connect with an authorized distributor or easily track down the manufacturer’s contact information:

  • Port Plastics
  • Quadrant EPP
  • GE Polymershapes
  • Westlake Film
  • Who can I contact for help with designing my plastic application? Top

    Using The Plastics Web® and the following resources, you should be able to find the answers to your application design questions:

  • Expert Articles
  • List of Plastics Industry Consultants
  • Contacting the Resin Manufacturers directly
  • Contacting a Resin Distributor directly
  • Material Families Directory with design and processing information
  • I'm looking for an equivalent plastic and need help! Top

    Great news!  The functionality that you are asking about is available in the subscription version of Prospector, starting at only $499 per year.  You can learn more and view our online demonstrations here. We also invite you to contact us at 800-788-4668 (+1 307-742-9227) for a personal demonstration.

    The info I'm looking for isn't in Prospector, where can I find it? Top

    Often you can quickly find the information you need by using our search engine available on The Plastics Web®. However, if you're looking for a specific datasheet that's not available in Prospector, let us know - we'll track it down for you as quickly as we can, send it to you and add it to Prospector within 2 weeks!

    I'm having a technical problem with Prospector, what do I do? Top

    If you're having technical issues with Prospector, please contact us at 800-788-4668 (+1 307-742-9227).

    Where can I find historical resin pricing information? Top

    IDES provides several resin pricing reports here.


    Tell-a-Friend - Send This Page - Advertising - Services - Store - Link to Our Site - About IDES - Contact IDES: 800-788-4668 | 307-742-9227 Chat ©1986- IDES