IDES - Your Privacy & Terms of Service

Last Updated: September 20, 2010

Welcome! By using IDES services, you agree to be bound by the following terms and conditions.

Privacy Policy
At IDES we recognize privacy is important.

• This Privacy Policy covers IDES' treatment of personally identifiable information that IDES collects when you are on the IDES Web Site, and when you use IDES' services, including Plastics Sourcing. This policy also covers IDES' treatment of any personally identifiable information that IDES' business partners share with IDES or that IDES may collect on a partner's web site.
• IDES may set and access IDES cookies on your computer when users access our online services. This is for your convenience in remembering user information to access these services in the future.
• IDES may amend our privacy policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

Information Collection
IDES is the sole owner of the information collected on www.ides.com. IDES collects information from our users at several different points on our Web Site.

Registration
To access the Prospector Plastics Database, users must first apply for membership. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our Web Site for which he/she has expressed interest. It is optional for the user to provide unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our Web Site.

Product Ordering
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer' s orders. If we have trouble processing an order, the information is used to contact the user. Our online order center is a secure site to protect your personally identifiable and financial information. To learn more about our security, please review the information provided below under the section titled "Security".

Communication with Prospector Users
Occasionally IDES will email subscribers to inform them of updates to Prospector and to obtain updated contact information. We also send complimentary newsletters; at most, once per month to our paying customers, and at most, twice per month to our basic subscribers. Since we deeply respect your privacy, Prospector users may unsubscribe from these newsletters at anytime.

Advertisements from 3rd Party Organizations.
3rd party organizations advertise in IDES Prospector products and services. As a convenience to our subscribers, when clicking on some of these advertisements, your personal information may be presented as an option to send to the advertiser so that they may followup with your request. The information you will be sharing with these advertisers will be presented for your review. Additionally, many of our advertisers provide IDES with articles that we post as free downloads from The Plastics Store™ - by choosing to download these free articles, you are agreeing to share your contact information with these 3rd party advertisers. Many of our advertisers also provide IDES with free informational and training webinars. By choosing to register to attend these events, you are agreeing to share your contact information with these 3rd party advertisers.

Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the Web Site for the user. This profile is used to tailor a user' s visit to our Web Site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Log Files
Like most standard Web Site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Web Site, track user' s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Links
This Web Site contains links to other sites. Please be aware that we, IDES, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Web Site and to read the privacy statements of each and every Web Site that collects personally identifiable information. This privacy statement applies solely to information collected by IDES Web Sites.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our Web Sites, we ask them for the friend' s name and email address. IDES will automatically send the friend a one-time email inviting them to visit the Web Site. IDES does not store this information. It is used only for the sole purpose of sending a one-time email.

Security
This Web Site takes every precaution to protect our users' information. When users submit sensitive information via the Web Site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing.'

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our accounts receivable department or a customer service representatives) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, within a locked facility.

If users have any questions about the security at our Web Site, users can send an email to: info@ides.com

Correcting/Updating/Deleting/Deactivating Personal Information.
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service(s), we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our Customer Support at info@ides.com or by contacting us by telephone: 307-742-9227

We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Web-Based Programs Software User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Comprehensiveness of Information & Disclaimer
The material information presented throughout our Web Sites was acquired by IDES from public sources, typically the Resin Supplier and recognized testing agencies.

IDES verifies questionable values with the source. However, IDES assumes no responsibility for the data values provided from other sources. After the final material selection is made, data points must be validated with the Resin Supplier.

The information provided in our Web Sites is based on typical values. Typical values are intended to be only utilized as guides and should not be used to establish specification limits or used alone as the basis of design. IDES assumes no obligations or liability for any advice furnished or for any results obtained with respect to this information. The determination of the suitability of this information for any particular use is solely the responsibility of the user.

Use of Software
If you download software from our Web Sites ("Software"), use of the Software is subject to the license terms in the Software License Agreement that accompanies or is provided with the Software. You may not download or install the Software until you have read and accepted the terms of the Software License Agreement.

Limitation of Liability
In no event will IDES, its suppliers, or other third parties mentioned at this Web Site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of our Web Sites, any web sites linked to our Web Sites, or the materials or information or services contained at any or all such sites, whether based on contract of any other legal theory and whether or not advised of the possibility of such damages.

General
IDES may revise these Terms at any time by updating this posting. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Web Site.

IDES, the IDES logo, and all product names appearing on our Web Sites are among the trademarks and/or registration service marks owned by Integrated Design Engineering Systems Inc., or its subsidiaries or affiliates, and no trademark or service registration mark or other license is granted in connection with the materials contained on any IDES Web Site.

Use of the IDES name, IDES logo, and IDES tagline is strictly prohibited without written permission from IDES Inc.

Nothing contained herein shall be construed as conferring by implication or otherwise any license to any patent, trademark or other intellectual property right of IDES or any third party. IDES makes no representations or warranties that any use of the information contained on this Web Site will not infringe any such patent, trademark or other intellectual property right of IDES or any third party.

Contact Information
If users have any questions or suggestions regarding our Terms of Use and Privacy Policy, please contact us: